Process a CCCF Refund from the Supplier Direct to the Client : VTO Ultimate

Process a CCCF Refund from the Supplier Direct to the Client Print

Created by: Lachlan Janke

Modified on: Mon, 15 Nov, 2021 at 4:46 PM

This is one of the easiest transactions to process

always remember anything to do with a CCCF can only be processed from within the Client Payments TAB

Next select the Cancel CCCF Option and the following form will appear

from here you need to Select Process Cancellation

now the record of payment will display as 0.00

and selecting the Expand Box option will reveal the details

to complete the process drill down into the original sector

then REVALUE to Sector 0.00

IF the Refund had cancellation fees applied to it (say $50.00) you would need to set the Unit price as $50 and the Net as $50

THEN process a New CCCF for $50.00

Lachlan is the author of this solution article.

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Process a CCCF Refund from the Supplier Direct to the Client Print